Terms & Conditions

These Terms & Conditions outline the rules and regulations for using our website, purchasing our products, and engaging with our services. By accessing this website or placing an order, you agree to be bound by these terms. Please read them carefully.

  1. Company Details

Furniture Safa is an online furniture retailer based in the UK.
📧 Info@furnituresafa.com

📞 +44 7930818733

  1. Product Information

We strive to ensure all product descriptions, images, prices, and availability details are accurate. However, errors may occur. In such cases, we reserve the right to correct any errors and revise your order accordingly or cancel it if necessary.

  1. Orders & Payment
  • All orders are subject to acceptance and availability.
  • Once you place an order, you will receive an order confirmation email.
  • We accept various payment methods via secure payment gateways.
  • Full payment is required before dispatch of any product.
  1. Delivery
  • Standard delivery times range from 5 to 10 working days unless otherwise stated
  • Next-day delivery is available on selected items.
  • It is the customer’s responsibility to ensure accurate delivery details are provided.
  • If no one is available at the time of delivery, redelivery charges may apply.
  1. Cancellations & Amendments
  • Orders can be cancelled or amended within 24 hours of placement.
  • If your order has already been dispatched, cancellation may not be possible.
  • Custom-made items may not be eligible for cancellation once production has started.
  1. Returns & Refunds
  • We accept returns within 14 days of delivery for eligible products in unused, original condition.
  • To initiate a return, please contact us at info@furnituresafa.uk.
  • Return shipping costs are the customer’s responsibility unless the product is faulty or incorrect.
  • Refunds are processed within 5–10 business days after we receive the returned item.
  1. Warranty
  • All products come with a 5-year warranty unless otherwise specified.
  • The warranty covers manufacturing defects but excludes wear and tear, misuse, or accidental damage.
  1. Intellectual Property

All content on this website, including logos, images, designs, and text, is the property of furnituresafa and protected by copyright laws. You may not reproduce or use this content without written permission.

  1. Liability

Furniture Safa is not liable for:

  • Any indirect, special, or consequential loss
  • Delay or failure to perform our obligations if caused by events beyond our reasonable control
  • Minor variations in color or design due to display or manufacturing differences
  1. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales. Disputes will be subject to the jurisdiction of UK courts.

  1. Contact Us

If you have any questions about these Terms & Conditions, feel free to contact our support team:
📧 Info@furnituresafa.com
📞 +44 7930818733

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